Swiss-Belhotel Danum Palangkaraya

Had a fantastic stay at the hotel- everything was clean, comfortable, and welcoming. The staff were friendly and the service was top-notch!"

Hotel a bit worn out......needs refurbish.....especially Predidential Suite

Waited one hour for a la carte meal. Then sent waiter off to check again. He came back and said they didn't have any of what we had ordered.

Friendly staff; nice pool; nice breakfast; very nice gym.

The location is a bit far from the center of activities. The operating hours of the swimming pool should be extended; staff arrived late in the morning to hand out the towel (he did not hand us the pool towel - just the normal towel).

Clean quiet and the staff where exceptional.

I liked the pool even if I did not use it. Very lovely. I also liked the coffee bar, laundry service, and helpful staff.

I was originally given a room with a 'balcony' that looked out onto a roof and wall. I requested a move or upgrade and was given a room withe a view of the pool. Much nicer. The shower had quite a lot of black mold, and the hotel in general had a very musty, mold smell. I realize the location of the hotel in an extremely hot and humid environment makes it very difficult to prevent these circumstances, but there are products to reduce mold, which can be quite harmful to one's health. I also did not think the food was very good compared to other four and five star hotels I've stayed in in Indonesia. It was certainly over-priced and sometimes service was very slow.

the staff and buffet breakfast

location a bit far from airport

Staff were very friendly. Lady Manager on front desk and William are both excellent.

1. Original room was older style. We requested more modern room and this was provided.Be good to have modern room from beginning especially for overseas visitors. Helps tourism brand.

breakfast is good, lots of options. The room was clean and didn't smell cigarette, quiet, and peaceful surroundings. will be back here for sure.

nothing. just a bit far from airport.

The room, hotel and price

Very slow restaurant service when in the restaurant. A lot of mosque singing for the whole night, but that's not something that the hotel has any fault for

Modern, clean, great rooms, friendly and helpful staff.

They should switch the room air conditioning on the morning before you arrive as it takes twelve hours to cool down. The food could have been better.

Most of the staff are friendly and willing to help. Nice live music performance on the ground floor which is entertaining while we sat and enjoyed our drinks. Easy to park the car and also easy for using the valet service.

The staff at the bar is a little bit inefficient in our opinion. It takes time for them to come to us and asked for the order. Then the order also took a little longer than normal. For example, we had to wait around 20 minutes for a coffee latte. It happened often. The housekeeping staff also needs improvement. We had to call every day to ask for the same things for the room because they do not replace the things as they should be. Then, one day, we were out in the morning and returned to the hotel at 3 pm for rest, but our room had not been cleaned by the housekeeping. We had to ask two times for that and until we left at 5 pm, the room was still untouched for cleaning. The last one, we experienced twice could not get into our room just because of door battery needed to be replaced. It happened the previous day and made us wait for about 15 mins for the staff to fix it. Then the next day, it made us wait for more than half an hour. It was very inconvenient.

The gym facility is excellent

Every time I checked in, the receptionist would give me a room with 2 twin beds. The hotel has to increase the room with double bed as this is in high demands

The gym is excellent

I booked for 1 single bed, the hotel gave me twin bed. Need to argue in order to get the 1 single double bed

the breakfast was delicious and the swimming pool was awesome. The hotel is clean and applied the health protocol well.

there is no hairdryer in the bathroom but you can ask the room service to provide it.

Beautiful pool, comfortable rooms, satellite TV

Pool is closed for many hours a day, the location is a rather long way from the city, room windows let in a lot of noise and the aircon is quite noisy too

this hotel is clean.

food items is not too much.

Exceptional

Exceptional

Very good

Superb